2010 CSTD Conference and Trade Show – Part 2


Improve Your Emotional Intelligence, Improve Your Business

Presented by Steven Stein, PhD

Presentation Details:
Date: November 19, 2010
Time: 8:30 – 10:00AM ET

Emotions, when used correctly, can make us smarter than intellect alone. Research shows that emotions used wisely make us more effective in the workplace. Emotional intelligence research has shown it to be positively related to teamwork behaviour, job performance, and leadership. The new comprehensive assessment tool – Emotional Intelligence Skills Assessment (EISA) – identifies areas of strength and opportunity and provides a framework for understanding and improving one’s emotional and social functioning. The EISA yields accurate and intuitive results crucial in addressing organizational needs such as leadership development, talent development and retention, change management, conflict resolution, and negotiation skills.

Learning Outcomes:

1.  Quickly and accurately measure EI.
2.  Provide a framework for discussion, coaching, and growth.
3.  How understanding EI will help your organization achieve its growth targets.
4.  The five factors of EI : Perceiving, Achieving, Managing, Influencing, Decision Making.
5.  Best practices, new ideas, case studies, and research related to EI.

Steven J. Stein, PhD, is a clinical psychologist and founder and CEO of Multi-Health Systems Inc., a leading psychological test publishing company. He is a former assistant professor in the psychiatry department at the University of Toronto and former adjunct professor at York University. Dr. Stein’s clients include the US Air Force, American Express, Kaiser-Permanente, the Pentagon, the Canadian Armed Forces, the FBI, Canyon Ranch, the Toronto Maple Leafs, and numerous other corporate and government agencies. Dr. Stein is also a respected conference keynote speaker and media figure; he has appeared on MSNBC, ABC, and their affiliates.

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